Terms and Conditions

Refunds and Exchanges
Your happiness is our priority so please contact us if you have any questions or issues. We will always try our best to work with you and resolve any problems you may have. 

All of our products are quality checked prior to packaging and dispatch; especially fragile items. If in the rare instance you do receive a product that was faulty, contact us immediately and we will organise to replace it. Naturally, if a replacement is not possible you will have a choice of a refund or a credit. 

For more information please review our policies: 
Refund Policy 
Privacy Policy 
Terms of Service 

Please supervise your pets, especially cheeky puppies and excessive chewers, while they engage and play with our products. 

*To reduce the risk of harm do not leave your pet(s) and/or children unattended with ANY animal products (toys, accessories, treats, etc) and refrain using rubber balls in water bodies to avoid choking hazards. Additionally avoid using balls when they are small enough to fit into your pets mouth, and/or heavily supervise animals using toys that are*